Toilet Repair, 8/30/2008Our Groco HF toilet stopped working. On Labor Day weekend, of course. The pump plunger would no longer move up or down -- it was stuck, and it didn't matter whether the valve was set to pump water or pump dry.
I figured it needed it needed a rebuild kit, which is considered regular maintenance, but I wasn't sure what kit I needed: the "Master Head" kit, the "Regular Service" kit, or the whole pump assembly. A called Groco (410-712-4242), and they put a tech person on the line right away. He spent a few minutes asking questions, and recommended with certainty that I just needed the regular service kit. Fantastic service!
When we got to Solomons, I disassembled the pump, and the problem was immediately clear: The joker valve was destroyed. And disgusting.
There are a handful of little parts that need to be assembled carefully, but the instructions from Groco were clear, and we had it back together pretty quickly.
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